Friends of Art Bookshop at Indiana University

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Friends of Art Bookshop at Indiana University

IMPORTANT UPDATE: On Tuesday, April 16, 2013, I received an email from Laurel Cornell, President of the Indiana University Friends of Art, stating that the IU Friends of Art Bookshop “must close because its existence violates the contract which Indiana University has with Barnes & Noble for the sale of books.” Cornell indicated that Friends of Art generates “a significant portion of its income” from the Bookshop. That income, in turn, goes to support “the programs of the Indiana University School of Fine Arts and the IU Art Museum by providing over $30,000 every year in scholarships and grants,” according to the FOA webpage.

Today my local newspaper, the Bloomington Herald-Times, is reporting that the closure of the FOA Bookstore will not happen after all, and that the whole controversy was the result of a misunderstanding: “Leaders of the Friends of Art organization came away from a recent meeting believing the store violates an existing contract between IU and Barnes & Noble. That contract has Barnes & Noble College Booksellers LLC paying IU for the right to be the university’s only textbook supplier. But an IU spokesman said Tuesday that the contract does not prohibit the art bookstore’s existence. And a Barnes & Noble representative said the company has no knowledge of the Friends of Art issue.”

The Indiana Daily Student offers a somewhat different account: “Mark Land, associate vice president of University Communications, said the situation is still being worked out. ‘We don’t know for sure what’s going to happen to the bookstore,’ Land said. ‘As of right now, no decision has been made on the fate of the store. Regardless of what ultimately happens, it won’t be a result of our contract agreement with Barnes & Noble.'”

The broader issue I addressed in my original post—the privatization of public universities—remains. But for now, I am more hopeful today that the IU Friends of Art Bookstore will remain in operation on the Indiana University Campus.

I thank all of my readers for your support and interest in the issue. I have taken down my original post and will provide additional updates should more details become available. If you’d like to follow up-to-the-minute developments on your own, there’s also a “Save the Friends of Art Bookshop” Facebook group.

The Indies and the E's

November 14, 2011 Bookselling, Electronic Reading, What Publishing Can Learn From... 10 comments

Several weeks ago I mentioned the “Cultures of Books and Reading” class I’m teaching this semester at Indiana University. It’s been a blast so far. My students have had so many provocative things to say about the present and future of book culture. More than anything, I’m amazed at the extent to which many of them seem to be book lovers, however book may be defined these days.

Right now I’m about midstream grading their second papers. I structured the assignment in the form of a debate, asking each student to stake out and defend a position on this statement: “Physical bookstores are neither relevant nor necessary in the age of Amazon.com, and U.S. book culture is better off without them.” In case you’re wondering, there’s been an almost equal balance between “pro” and “con” thus far.

One recurrent theme I’ve been seeing concerns how independent booksellers have almost no presence in the realm of e-readers and e-reading. Really, it’s an oligarchy. Amazon, Barnes & Noble, and to a lesser extent, Apple have an almost exclusive lock on the commercial e-book market in the United States. And in this sense, my students have reminded me, the handwriting is basically on the wall for the Indies. Unless they get their act together — soon — they’re liable to end up frozen out of probably the most important book market to have emerged since the paperback revolution of the 1950s and 60s.

Thus far the strategy of the Indies seems to be, ignore e-books, and they’ll go away. But these booksellers have it backward. The “e” isn’t apt to disappear in this scenario, but the Indies are. How, then, can independent booksellers hope to get a toehold in the world of e-reading?

The first thing they need to do is, Terrarium paradoxically, to cease acting independently. Years ago the Indies banded together to launch the e-commerce site, IndieBound, which is basically a collective portal through which individual booksellers can market their stock of physical books online. I can’t say the actual sales model is the best, but the spirit of cooperation is outstanding. Companies like Amazon, Barnes & Noble, and Apple are too well capitalized for any one independent store to realistically compete. Together, though, the Indies have a fighting chance.

Second, the Indies need to exploit a vulnerability in the dominant e-book platforms; they then need to build and market a device of their own accordingly. So listen up, Indies — here’s your exploit, for which I won’t even charge you a consulting fee: Amazon, B&N, and Apple all use proprietary e-book formats. Every Kindle, Nook, and iBook is basically tethered to its respective corporate custodian, whose long-term survival is a precondition of the continuing existence of one’s e-library. Were Barnes & Noble ever to go under, for example, then poof! — one’s Nook library essentially vanishes, or at least it ceases to be as functional as it once was due to the discontinuation of software updates, bug fixes, new content, etc.

What the Indies need to do, then, is to create an open e-book system, one that’s feature rich and, more importantly, platform agnostic. Indeed, one of the great virtues of printed books is their platform agnosticism. The bound, paper book isn’t tied to any one publisher, printer, or bookseller. In the event that one or more happens to go under, the format — and thus the content — still endures. That’s another advantage the Indies have over the e-book oligarchs, by the way: there are many of them. The survival of any e-book platform they may produce thus wouldn’t depend on the well being of any one independent bookseller but rather on that of the broader institution of independent bookselling.

How do you make it work, financially? The IndieBound model, whereby shoppers who want to buy printed books are funneled to a local member bookshop, won’t work very well, I suspect. Local doesn’t make much sense in the world of e-commerce, much less in the world of e-books. It doesn’t really matter “where” online you buy a digital good, since really it just comes to you from a remote server anyway. So here’s an alternative: allow independent booksellers to buy shares in, say, IndieRead, or maybe Ind-ē. Sales of all e-books are centralized and profits get distributed based on the proportion of any given shop’s buy-in.

There you have it. Will the Indies run with it? Or will all of the students enrolled in my next “Cultures of Books and Reading” class conclude that independent bookselling has become irrelevant indeed?

Book Rentals — A New Road to Serfdom?

September 19, 2011 Bookselling 4 comments

Last week I blogged about the proliferation of book rental programs, particularly those focused on college students and their textbooks. I raised questions about their promises of savings over traditional purchase and buyback, and asked whether most college students ever truly bought their textbooks, anyway.

But there’s more at stake in book renting — beyond the possibility of manipulation by advertising, or even the mutation of a business model. There are broader social, economic, and attitudinal considerations that arise when people like you and me cease being the owners of books and instead become their lessees.

The last time book renting really caught on was during the Great Depression of the 1930s. I’ve blogged about this before; it’s how the now-defunct Waldenbooks chain got its start. What’s interesting to me is the context out of which book rental first emerged: a severe economic crisis — a time when the gap between rich and poor became a chasm, and disposable income all but dried up for ordinary people. While I don’t believe the present-day renewal of interest in book renting is reducible to the economic meltdown of 2008 (and beyond), I cannot help but be struck by the similarity in the timing.

Indeed, in the United States, we’ve been hearing report after report about how the income of the wealthiest Americans — a tiny minority — has been growing, while that of the majority has been slipping. Right now the wealthiest 20% of the population controls a whopping 84% of the nation’s wealth. In crude terms, we’re moving in the direction of a society consisting of “haves” and the “have-nots,” or, more to the point, of people who can afford to own property (broadly construed) and those who cannot.

Now, I don’t mean to deny the benefits that come from book renting. Realistically, most people don’t want to own every book they read, and for good reason. Not all books are keepers; they’re also heavy and consume valuable space — the paper ones, anyway. Beyond that, when books become too expensive for people to own outright, it’s good to have some type of affordable option (in addition to libraries) to keep people reading. Rental may be something of a boon from an environmental standpoint, finally, because you can produce fewer goods and consume fewer resources in the process.

But there’s also a major downside.

Renting books, as with rental more broadly, means you no longer get to set the terms of your relationship with these goods. Can you underline, highlight, or annotate a book you’ve rented? What about dog-earing important pages? Legally speaking, can you loan a rented book to a friend? Can you duplicate any of the pages, assuming they’re for personal use? In a traditional ownership situation, you’re the one who provides the answers to these questions. You’re in control. When you lease, the answers are dictated by the property owner, or rentier, who naturally puts her or his interests ahead of yours.

Renting is, then, a type of power relationship in which the rentier holds all of the cards — or, at least, the really goods ones. And here I’m reminded of a passage from the cultural studies scholar Raymond Williams, who, in his magnificent essay “Culture Is Ordinary” (1958), talks about how the coming of power and consumer goods to the impoverished Welsh countryside transformed people’s senses of themselves. The ability to own consumer goods, Williams said, heightened the “personal grasp” his friends and family felt over their lives. The presence of these items and their ability to use them however they saw fit made them less beholden to wealthy, outside authorities.

Today, the tide seems to be shifting the opposite way. Economic conditions are such that rental is becoming a more attractive option again — and not only for books YOURURL.com. And with it slips that sense of personal grasp Williams talked about. Often, signing a lease is an exercise in having to accept terms and conditions someone else has laid out for you. More disturbingly, doing so over and over again may well reinforce an attitude of deference and resignation among we, the lessees.

With apologies to Hayek, renting books could be a pathway leading us down the road to serfdom.

Rent This Book!

September 12, 2011 Bookselling, Electronic Reading No comments

I’ve been struck this start of the school year by the proliferation of textbook rental outfits here in Bloomington, Indiana and elsewhere. Locally there’s TXTBookRental Bloomington, which brokers exclusively in rented course texts, as well as TIS and the IU Bookstore (operated by Barnes & Noble), both of whom sell books in addition to offering rental options. The latter also just launched a marketing campaign designed to grow the rental market. Further away there’s Amazon.com, which isn’t only offering “traditional” textbook rentals but also time-limited Kindle books. These are “pay only for the exact time you need” editions that disappear once the lease expires.reteks.ru

There’s been a good deal of enthusiasm about textbook rentals. Many see them as a welcome work-around to the problem of over-inflated textbook prices, about which many people, including me, have been complaining for years. Rentals help to keep the price of textbooks comparatively low by allowing students the option of not having to invest fully, in perpetuity, in the object. Indeed, the rental option recognizes that students often share an ephemeral relationship with their course texts. Why bother buying something outright when you need it for maybe three or four months at most?

My question is: are textbook rentals simply a boon for college students, or are there broader economic implications that might complicate — or even undercut — this story?

I want to begin by thinking about what it means to “rent” a textbook, since, arguably, students have been doing so for a long time. When I was an undergraduate back in the early 1990s, I purchased books at the start of the semester knowing I’d sell many of them back to the bookstore upon completion of the term. Had I bought these books, or was I renting them? Legally it was the former, but effectively, I believe, it was the latter. I’d paid not for a thing per se but for a relationship with a property that returned to the seller/owner once a period of time had elapsed. That sounds a lot like rental to me.

So let’s assume for the moment that the rental of textbooks isn’t a new phenomenon but rather something that’s been going on for decades. What’s the difference between then and now? Buyback. Under the old rental system you’d get some money for your books if your decided you didn’t want to keep them. Under the new régime you get absolutely nothing. Granted, it wasn’t uncommon for bookstores to give you a pittance if you decided to sell back your course texts; more often than not they’d then go on re-sell the books for a premium, adding insult to injury. Nevertheless, at least you’d get something like your security deposit back once the lease had expired. Now the landlord pockets everything.

Some industrious student needs to look into the economics of these new textbook rental schemes. Is it cheaper to rent a course text for a semester, or do students actually make out better in the long run if they purchase and then sell back?

If I had to speculate, I’d say that booksellers wouldn’t be glomming on to the latest rental trend if it wasn’t first and foremost in their economic self-interest — even if they’re representing it otherwise.

Coming next week: textbook rentals, part II: what happens when books cease being objects that ordinary people own and accumulate?

And…We're Back!

August 29, 2011 Bookselling, Electronic Reading, Quick Takes, Site Info No comments

It’s been awfully quiet around here for the past six weeks or so. I’ve had a busy summer filled with travel, academic writing projects, and quality time with my young son. Blogging, regretfully, ended up falling by the wayside.

I’m pleased to announce that The Late Age of Print is back after what amounted to an unannounced — and unintended — summer hiatus. A LOT has gone in the realm of books and new media culture since the last time I wrote: Apple clamped down on third parties selling e-books through the iPad; Amazon’s ad-supported 3G Kindle debuted; Barnes & Noble continues to elbow into the e-book market with Nook; short-term e-book rentals are on the rise; J. K. Rowling’s Pottermore website went live, leaving some to wonder about the future of publishers and booksellers in an age when authors can sell e-editions of their work directly to consumers; and much, much more.

For now, though, I thought I’d leave you with a little something I happened upon during my summer vacation (I use the term loosely). Here’s an image of the Borders bookstore at the Indianapolis Airport, which I snapped in early August — not long after the chain entered liquidation:

The store had been completely emptied out by the time I returned. It was an almost eerie site — kind of like finding a turtle shell without a turtle inside antabuse tablets 500mg. Had I not been in a hurry (my little guy was in tow), I would have snapped an “after” picture to accompany this “before” shot. Needless to say, it’s been an exciting and depressing summer for books.

Then again, isn’t it always? More to come…soon, I promise.

The Billion Dollar Book

May 2, 2011 Algorithmic Culture, Bookselling One comment

About a week ago Michael Eisen, who teaches evolutionary biology at UC Berkeley, blogged about a shocking discovery one of his postdocs had made in early April. The discovery happened not in his lab, but of all places on Amazon.com.abisgroup.ru

While searching the site for a copy of Peter Lawrence’s book The Making of a Fly (1992), long out of print, the postdoc happened across two merchants selling secondhand editions for — get this — $1.7 million and $2.2 million respectively! A series of price escalations ensued as Eisen returned to the product page over following days and weeks until one seller’s copy topped out at $23 million.

But that’s not the worst of it. One of the comments Eisen received on his blog post pointed to a different secondhand book selling on Amazon for $900 million. It wasn’t an original edition of the Gutenberg Bible from 1463, nor was it a one-of-a-kind art book, either. What screed was worth almost $1 billion? Why, a paperback copy of actress Lana Turner’s autobiography, published in 1991, of course! (I suspect the price may change, so in the event that it does, here’s a screen shot showing the price on Saturday, April 30th.)

Good scientist that he is, Eisen hypothesized that something wasn’t right about the prices on the fly book. After all, they seemed to be adjusting themselves upward each time he returned to the site, and like two countries engaged in an arms race, they always seemed to do so in relationship to each other. Eisen crunched some numbers:

On the day we discovered the million dollar prices, the copy offered by bordeebook [one of the sellers] was 1.270589 times the price of the copy offered by profnath [the other seller]. And now the bordeebook copy was 1.270589 times profnath again. So clearly at least one of the sellers was setting their price algorithmically in response to changes in the other’s price. I continued to watch carefully and the full pattern emerged. (emphasis added)

So the culprit behind the extraordinarily high prices wasn’t a couple of greedy (or totally out of touch) booksellers. It was, instead, the automated systems — the computer algorithms — working behind the scenes in response to perceived market dynamics.

I’ve spent the last couple of blog posts talking about algorithmic culture, and I believe what we’re seeing here — algorithmic pricing — may well be an extension of it.

It’s a bizarre development. It’s bizarre not because computers are involved in setting prices (though in this case they could have been doing a better job of it, clearly). It is bizarre because of the way in which algorithms are being used to disrupt and ultimately manipulate — albeit not always successfully — the informatics of markets.

Indeed, I’m becoming convinced that algorithms (at least as I’ve been talking about them) are a response to the decentralized forms of social interaction that grew up out of, and against, the centralized forms of culture, politics, and economics that were prevalent in the second and third quarters of 20th century. Interestingly, the thinkers who conjured up the idea of decentralized societies often turned to markets — and more specifically, to the price system — in an attempt to understand how individuals distributed far and wide could effectively coordinate their affairs absent governmental and other types of intervention.

That makes me wonder: are the algorithms being used on Amazon and elsewhere an emergent form of “government,” broadly understood? And if so, what does a billion dollar book say about the prospects for good government in an algorithmic age?

Bye-Bye Borders (in Bloomington)

January 13, 2011 Bookselling 5 comments

Just before Christmas I blogged here about the closing of the Borders Bookstore here in my home community of Bloomington, Indiana. Friday, January 7, 2011 was the store’s final day of operation. I visited it for the last time on Wednesday, January 5th and snapped a few pictures. Even for those of you who may never have set foot in this particular Borders location, you can tell that it was barely a shell of what it once was.

The montage of pictures above should give you a sense of what I mean by a “shell.” The image appearing there on the bottom-left is, incidentally, of what used to be the children’s section, which is a far cry from how it used to look. In fact, I have a quite vivid memory from the time I was researching The Late Age of Print. I hung out there practically all night on the evening of June 20th, 2003 in anticipation of the midnight release of Harry Potter and the Order of the Phoenix. Back then it was teeming with books, kids, caregivers, and energy. Not so much now.

These two close-ups illustrate the scope of the sell-off. It’s definitely an “everything must go” situation but more, no doubt a result of the chain’s economic woes, which extend far beyond this particular branch. The picture on the right shows a bookshelf that’s been transformed into a display for cleaning agents — yes, cleaning agents — that are being sold off along with the store’s remaining inventory of books, DVDs, etc. (Another display nearby held items from the café, including the mixes the baristas would use to make fancy drinks.) Speaking of books, the vast majority of titles left were either category fiction (romances, sci-fi, etc.) or books by/about celebrities. Note the unusually large stock of biographies of American Idol’s Sanjaya Malakar in the upper right-hand corner of the image at left. It was, in other words, pretty much the bottom of the barrel by the time I got there. Based on the uniformity of the inventory, I ‘d guess that most of the really desirable books had been carted off and redistributed to other Borders stores.

This final image shows a computer terminal located on what used to be the customer service counter. Instead of facing the customer service agent, it had been turned around to face the customers, as if to greet us as we entered the store on its final days. The display read, “Your Favorite Book Store. Now Digital.” I guess we know how Borders is imagining its future — assuming, of course, that it has one.

A Blue Christmas at Borders

December 13, 2010 Bookselling 7 comments

Three months ago I blogged here about the plight of the U.S.’s two major big-box bookstore chains, Barnes & Noble and Borders, both of which have been struggling due to the combined effect of the economic downturn and intensifying competition online. Of the two, Borders has been the hardest hit. Thebookseller.com reports that the chain may run into a “liquidity shortfall” early next year. In layperson’s terms that means Borders is practically out of cash, something that doesn’t bode well for its long term survival. The news isn’t much of a surprise, however, coming as it does on the heels of several rounds of layoffs this year and major changes in the company’s top leadership.infolio-rg.ru

Well, the situation at Borders is finally hitting home — and by home I mean my home, Bloomington, Indiana. About a month ago the company announced that it would be closing our local Borders branch just after the first of the year because it has been under-performing, relatively speaking. Here are some (quite depressing) photos of what the outside of the store looked like last week (the “B” got burned out in a recent fire):

Everything at the store is being sold off, including not only the books but also the displays, furniture, and fixtures. Companies only do that when they’re in grave trouble.

I’ve been patronizing this particular Borders since 2002. Back then the place was abuzz with people, energy, and, of course, merchandise. Shelves brimming with books. A crowded, non-stop cafe. Much meeting and milling about. I loved going there to shop, write, and even just hang out in the company of books — lots of them.

But sometime around 2007 or 2008 I started noticing a change. The shelves were becoming emptier, the cafe was quieter, and there seemed to be less and less traffic in the store. The whole ambiance had changed, and it was about then that I started seeking out other places in which to do my book shopping and writing.

In the end, I suppose I was part of the problem. I feel awful about the remaining employees, who are about to lose their jobs.

Not long after the Bloomington Borders opened in our Eastland Plaza shopping mall, in 1996, a nearby independent bookstore called Morgenstern’s shut down. I don’t know much about Morgenstern’s, admittedly, since I moved to Bloomington several years after it had closed. Having said that, I find that most of the non-chain bookstores here in town do a bad job of stocking books of interest to academics, which is surprising given all the Indiana University faculty who live here. In any case, I don’t want to attribute the store’s closing strictly to Borders (or to Barnes & Noble, for that matter, which opened a Bloomington branch later the same year), even though it seems pretty clear that Borders had something to do with Morgenstern’s demise.

With the closing of our local Borders, Bloomington is about to become something of a one-horse town — and by one-horse I mean, Barnes & Noble. There are other bookstores here, of course, including Boxcar Books (a non-profit), Howard’s Bookstore, and a great second-hand shop called Caveat Emptor. But the disappearance of our 25,600 square-foot Borders will be a tremendous hit locally.

It’s a sad state of affairs.

A little over a decade ago the bookstore chains seemed almost invincible. New branches of Borders and Barnes & Noble were opening practically by the day. Lots of indies fell by the wayside in the meantime, but at least there were large, well-stocked bookstores cropping up in their stead.

Today, it seems as if we’re headed in the opposite direction. Physical bookstores seem poised to become less a part of the experiential landscape of daily life. Call me a dinosaur, but I doubt that bodes well for the future of books and reading.

A Genre Is Born

November 1, 2010 Bookselling One comment

“Well folks, it’s official: literature is dead,” announces Geekologie, in a post commenting on this photo, snapped at a Barnes & Noble bookstore:mountainsphoto.ru

Evidently this is a real placard meant to direct shoppers to a new section of the store. It’s capitalizing on the extraordinary success of Stephanie Meyers’ Twilight series and all of those who have followed in its wake (and have come before it, for that matter.)

My first — admittedly flippant — response to the sign was, “well, isn’t all teen romance paranormal?” But then I got to reading the Geekologie post and accompanying commentary, and realized people were in fact quite concerned about what a sign like this meant for the wellbeing of books and literature. Indeed many, although not all, of those who commented agreed with the general argument of the piece: the day when “teen paranormal romance” becomes an accepted literary genre is the day when literature has ceased being, well, literature and has become something lesser.

I’m at once surprised and unsurprised by how a sign like this could provoke so much concern. (A good friend of mine, who posted the image to Facebook, called it a sign of the apocalypse.) I’m unsurprised because, as a historian of media, I know that “Teen Paranormal Romance” follows in a long line of popular genres that well-meaning people have dismissed as trash or, worse, accused of undermining the good standing of literature itself. I’m thinking here of detective novels, mysteries, sci-fi books, popular horror, and the like.

I’m surprised, however, by the narrowness of this perspective. It goes something like this: let’s tell lots of young people who love (…wait for it…) reading books that what they’re enjoying is not only drivel but also wrecking all that has ever been good about literature. Great message, eh? Yet, it seems as if this exactly what the critics are saying when they get all in a huff about the teen paranormal romance genre.

In fixating on a particular category of books — whatever its merits may be — the critics lose sight of the bigger picture: young people are developing a passion for reading, and of paper books, no less. This is short-term thinking at its worst. Maybe one day these young readers will develop a love for “real” literature; maybe they won’t. But why go out of your way to stack the deck against them? Indeed, the best way to turn people off to something for a lifetime is to ridicule them for it in their adolescence.

Bye Bye, Big-Box Bookstores

September 8, 2010 Bookselling 8 comments

After more than a decade of dominance fueled by aggressive expansion, the leading big-box bookstore chains in the United States are hurting.

Borders is barely hanging on by a financial thread, with an almost $38 million loss near the end of 2009 sending the company into a tailspin. 2010 began with a round of layoffs, followed by restructuring and most recently the departure of its CFO, Mark Bierley. The cracks are beginning to show in its retail stores, too. Here in Bloomington, Indiana, where I live, the bookshelves at our local Borders are getting emptier by the month. It’s also now closed on Sunday, presumably as a way to cut operating costs.

Barnes & Noble seems to be faring better, but that’s a relative statement these days. For the better part of a year now it’s been fighting a takeover attempt led by billionaire corporate raider, Ron Burkle. But in some ways that’s not the worst of its worries. In an attempt to counter Burkle, Barnes & Noble CEO Leonard Riggio recently went looking for someone else — someone friendlier — to buy the company. He was met with this grim response by the financial press:

Before news of Barnes & Noble’s plan to explore alternatives, shares had declined about a third this year in the face of concerns that the growing digital-books market and competition from Amazon.com Inc. would squeeze out its 720 bricks-and-mortar stores while also leaving it with little market share in the digital world, where its Nook e-book reader followed in the footsteps of Amazon’s Kindle.

“It’s difficult to envision a buyer of this company given the structural issues it continues to face,” said Credit Suisse analyst Gary Balter.

Realistically, it’s probably an overstatement to say that nobody would want to buy Barnes & Noble. Someone with an interest in revamping the chain might well want to do so. Of course that would most likely mean, sayonara Barnes & Noble as we know it.

This isn’t a surprising development, and both Borders and Barnes & Noble should have seen it coming.

Remember Tower Records? Or all of those Virgin Mega-Stores? With the rise of digital music, most of the big-box music stores were forced to shut their doors. They just couldn’t compete with a business model premised on minimizing infrastructure and abandoning material goods. The same goes for Blockbuster and all of those other national video store chains, whose physical stores have been driven under by the double-whammy of Netflix and video on-demand.

E-books still have limited uptake, of course, which means that Borders and Barnes & Noble have yet to feel the digital squeeze to the degree that music and video stores have. Still, their lackluster forays into online bookselling have put both companies at a major disadvantage. Barnes & Noble used to have a fallback in the education market, with an exclusive lock on hundreds of college bookstores across the United States. Even that’s now being eroded by Amazon.com, however, which is actively courting students on its website.

There’s been some talk lately of how to retool the big-box bookstores to make them more competitive. Unfortunately, as a recent Publishers Weekly article noted, one plan would significantly involve “Taking the ‘Book’ Out of Bookstores.” In place of the physical volumes there would be an increase in what booksellers like to call “non-book product,” including journals, cards, fancy writing paper, reading lights, games, and that type of thing.

No doubt the profit margins on non-book product are attractive, and I suspect they help to create store traffic. But honestly, is this a viable long-term strategy? Does it make sense to save these bookstores by turning them into plus-sized stationery stores?

Here’s a different idea. Bowker, a leading book industry research and information firm, recently reported that women over the age of 40 comprise the largest segment of the US book buying market. Common sense would dictate that Borders and Barnes & Noble ought to pursue that aspect of the market even more actively than they do now, since that’s where the money is.

But it’s clear that now’s not the time for common sense; now’s the time for bold, unconventional thinking. What this means is that the bookstore chains ought to be courting those who aren’t your usual book buyers and working closely with publishers to develop titles that would appeal to them. That way they’d be broadening the market rather than simply reproducing it as it is.

I also wonder if now might be the right time to begin experimenting with smaller, shopping mall-based stores as well. Borders and Barnes & Noble closed most of their Waldenbooks and B. Dalton mall locations in the 1990s, in part to help finance the construction of their superstores. Nevertheless, people still love to shop at the mall, even in the internet age. The experience of being in pubic, hanging out, and poking around is something that online retailers can never hope to duplicate. And so here, again, is another untapped possibility. A suitable print-on-demand system could make mall stores even more attractive to book buyers, moreover, since then they wouldn’t have to wait for titles to be delivered from suppliers or sources online.

Maybe, in the end, it’s time to bid farewell to the big-box bookstore chains. Personally, though, I’d be sad to see them go, especially since they’ve been instrumental in making books available in places where, for the most part, they weren’t abundant — places like my hometown of Goshen, New York, for instance. I also think it’s important for printed books to remain a part of the experiential landscape of people’s everyday lives, both in the form of libraries and retail stores.

Indeed, what would it mean to live in a time when we couldn’t pluck a random volume off of a shelf and start reading, just for the sake of doing so? That’s the question we’re staring at now, not only because of the shakeout that’s been going on for the better part of 15 years in the retail sector, but also because of the cutbacks that are crippling US public libraries. But Instead of staring at this question, isn’t it about time folks started staring it down?

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